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Shipping
Shipping is currently available within Croatia. Delivery times depend on product availability, supplier stock, order processing and any requested customization.
Delivery area
Orders are currently delivered to addresses within the Republic of Croatia. Different conditions may be agreed separately for B2B or club orders.
Expected delivery time
The standard expected delivery time is 10–15 working days after order and payment confirmation, unless a different period is stated for the product or confirmed separately.
- Personalized products, club products, products ordered from the supplier and special collections may require additional processing time.
- The quoted period is an estimate and may be affected by supplier availability, customization and circumstances outside our reasonable control.
- If an item is unavailable or a significant delay is expected, we will contact the customer.
Shipping costs
The shipping charge and final payable amount are displayed before the order is confirmed. Shipping for B2B and special club orders may be agreed separately.
Receiving the shipment
When receiving the shipment, the customer should inspect the external condition of the package. Visible transport damage should be reported to the carrier and to us as soon as possible.
Order updates
Order and payment updates may be sent by email. For information about an existing order, provide the order reference and the email address used for the purchase.